FAQ

The standard categories are:        From Single accommodation units are:   Suite Room -   Deluxe Rooms -   Normal single room -  From Multiple sharing units:   Twin sharing -   Triple sharing -   Ward type -  

Hospitals usually have designated quiet rooms / prayer halls which cater to major religions/faiths. India is a secular country and is open to all religions. The hospital staff would also be able to guide you to the closest place of worship.

You will be guided by the Hospital official in its process. Financial aspects would be taken care of once the Discharge summary is handed to you. Subsequently you will be given instructions on medication and recommendations for scheduling of follow up requirements, if any

Yes, international cuisines are available in major hospitals. Some menus are standard while others would be on request. Feel free to specify this as you enquire with the hospitals. Please check the hospital description given in this portal and in the hospital website to see the choices. That said, doctors will advise your diet based on your therapeutic needs and quick recovery!    Food is provided to bystanders too from the hospital catering unit.     If you are on any special dietary requirements, the hospital will cater if intimated earlier.

International calling services/ Local sim cards       Newspaper - Local/ International       Internet facility - Wi-Fi       Room telephone

Yes, pick-up and drop will be arranged on request and clear communication of the travel schedule. Many hospitals do provide airport transfers as a complimentary service and their guest relationship executive will be available at the time of your arrival. Others will intimate, if it is payable.

Certain Hospitals provide the following:        Laundry services    Local sight-seeing    In-house business centre    Safety locker facility    Gymnasium    Shopping assistance     Please convey your requirements to the staff.

he Hospital's International Patients Division would facilitate in scheduling your appointments and consultations with the doctor. Therefore when you speak to hospital, ask for the international patients division.

Most Hospitals in India are likely to have a Pharmacy within its premises for easy accessibility.

It will depend on the period of recuperation for the specific treatment. Based on your Doctor's advice your return travel can be planned.

English is widely spoken across India. But if assistance for any other language is required, interpretation service will be arranged on request. Some hospitals utilise the service of full-time in-house interpreters. It is better that you inform the language need in advance to the hospital where you are likely to go to.

You can keep in touch with the respective Interpreter/Translator via email/phone. Certain Hospitals have the option of video-conferencing with patients offshore.

On prior intimation, Hospitals are most likely to suggest options for stay and arrange for accommodation depending on your need. Kindly verify the same before your visit.This portal also lists many facilities for accommodation and stay in various cities of India and in particular, the options which are available near to the hospitals.

Hospitals will provide details very clearly.Usual inclusions are: 1.    Stay and beds     2.    Diet - for patient and bystander  3.    Surgeon and anaesthetist's fee  4.    Nursing  5.    Doctor's / specialist consultation and fee  6.    Fee for surgery, theatre room  7.    Consumables used for surgery (sutures, tubes etc.).........     Exclusions____ Implants and special consumables--          1.    These are choice driven. If the medical procedure needs implants or special consumables, the doctors or staff will intimate you. Implants, consumables are of different sizes, types, materials and cost options. Depending on what suits your body condition, there will be a range of choices. You can make the selection on the brands and/or their quality options based on the cost suitability and suggestion of the specialist. Stay beyond the usual time in the hospital, depending on your recovery is likely to be additional. Special tests, special medications and high value drugs will be charged extra.

Yes, hospitals will provide that. Please ensure that you get this in hand. The cost as you may be aware, depends on the medical condition, the choice of treatment, the type of room opted for etc. All your medical history and essential treatment details would be analysed by the team of experts in the hospitals. They will also provide you the various types of rooms / accommodation packages available and you have to make the selection. Charges are likely to vary by the type of room you take.

If you have health insurance that's internationally valid / valid in India, please alert the hospitals about it. If it's an approved insurance provider, hospitals might request you to get an advance payment guarantee which you will have to co-ordinate from your home country.

Vaccinations and up-to-date immunizations are a safeguard for any international travel. However, please check with the doctor in your home country, any Government advisory and also the hospital in India as to what should be taken. The recommended vaccinations would normally be from the following list: Diphtheria Pertussis and Tetanus (DPT) Measles, Mumps and Rubella (MMR)Polio (Oral Polio Vaccine or Inject-able Polio Vaccine)Hemophilus b conjugate vaccine (Hib)Hepatitis AHepatitis B (when stay goes beyond 60 daysTyphoidJapanese B encephalitis (JBE) 

Medical History/ Records/ Test reports/ Doctor referral notes/ X-raysContact details – Residence/ Driver’s license/ Passport copiesPassport size photos – keep 10-15 in hand for various purposesBank statement/ Details of Health insurance, if any.

Select one or a few hospitals and drop them an email on the ID provided in the portal. Alternately, speak to a staff at the ‘International Patients Division’ of the hospital. From that point, the staff at the hospital will collect for more details on your health, the condition for which you need treatment and the possible options. The formalities may differ slightly by hospitals and depending on your physical condition, the medical attention needed etc. The hospitals will guide you fully on the requirements thereon after consulting their specialist doctor. Note:Contact details can be taken from this portal, and you could also follow the link to the Hospital website.